Privacy
Privacy policy
A plain-English explanation of how Tech2You handles your personal information.
Contact details
Name: Asher Kay
Telephone: 07961 436612
Email: asher@tech2you.co.uk
What information we collect, use, and why
We collect or use personal details including names, contact information, addresses, service history, and communication records necessary to arrange appointments, provide requested technical support, manage payments, and fulfill statutory legal or accounting requirements.
Where we get personal information from
Directly from you when you contact us by telephone, email, WhatsApp, or through our online booking calendar.
Lawful bases and data protection rights
Under UK data protection law (UK GDPR), we rely on relevant lawful bases depending on the context, including performance of a contract, legal obligation, and legitimate interests to operate our business efficiently and support our clients safely.
You have statutory rights under UK law regarding your data, including rights of access, rectification, erasure, restriction, objection, and data portability. To exercise any of these rights, please contact us directly using the details provided above.
How long we keep information
Customer personal information, enquiry details, service records, and related data are retained for 1 year after our last contact or the completion of work, unless a longer retention period is required by applicable law or accounting regulations.
How to complain
If you have any concerns about our use of your personal information, please contact us first. You also have the right to raise a complaint with the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint.